Fully Insured on Every Single Move

Every Dimond Movers job is covered by full Goods in Transit insurance from the moment your belongings are loaded onto our vehicle to the moment they're delivered at destination. Public Liability cover extends to both the origin and destination properties — floors, walls, doorways, communal areas.

Our crew is also covered by statutory Employer's Liability insurance, as required by UK law, and our vehicles carry full commercial motor cover. Certificates are available on request.

Standard Goods in Transit cover has a per-item limit that suits typical household contents. For items above that threshold — a concert-grade Steinway, a specific painting, a wine collection, a piece of designer furniture — we arrange bespoke uplift.

Uplift is agreed at survey and confirmed in writing on your quote. It means the specific item is covered at its declared value, not the standard limit. There's no additional fee for a modest uplift on a household move; larger uplifts are quoted transparently and included in your fixed price.

Damage is rare — our whole process is designed to prevent it. But when it happens, we don't hide from it. Report anything to your lead mover before we leave the property, take a photograph, and we'll assign a named claims handler that day.

Most claims resolve within days, either through repair or replacement. We don't ask customers to argue with an insurer — that's our job, not yours.

Our European removals are covered under CMR-compatible international transit cover. Piano moves and antique moves can be booked with dedicated specialist cover on request. Office relocations include cover for IT and server equipment — decommission, transit and re-commission.